SHIPPING POLICY
Processing Time
Orders are typically processed within 1–5 business days after payment confirmation.
Processing times may vary during:
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holidays
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restocks
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promotional periods
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high-demand seasons
Shipping Times
Delivery estimates vary depending on:
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country
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shipping carrier
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customs clearance
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local logistics
International shipments may occasionally experience unexpected delays.
Tracking Information
Customers will receive tracking information once the order has been shipped.
Tracking updates may take several days to appear depending on the shipping carrier.
International Shipping
Tamaizen ships internationally to selected countries worldwide.
Customers are responsible for ensuring imported products comply with local regulations.
Customs & Import Fees
Import taxes, VAT, customs duties, and local fees are the customer’s responsibility and vary depending on the destination country.
Lost or Delayed Packages
While we work with trusted shipping partners, Tamaizen is not responsible for:
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customs delays
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carrier issues
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incorrect shipping information
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weather disruptions
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force majeure events
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information during checkout.
Orders shipped to incorrect addresses provided by the customer may not qualify for refunds or replacements.